ORDER POLICY
Orders are processed in the order in which we receive them. All orders placed prior to 2pm PST Monday-Friday will be processed the same day. Orders placed after 2pm PST Monday-Friday will be processed the following day. Orders placed after 2pm on Friday and all orders placed Saturday through Sunday will be processed on Monday.
Order delivery times may be delayed due to circumstances such as credit authorization, back ordered items, insufficient or inaccurate information provided when placing the order or incomplete payment. You will be contacted via phone or email should such a condition be realized during the course of processing your order.
All orders are subject to product availability. "In-Stock" items usually take between 2 to 7 days. Occasionally, items shown to be in stock or available get pre-sold, in this case, you will be sent an email notification that your item is on back-order. You have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.
You will receive a shipping confirmation email informing you of the specific carrier used for delivery, as well as a shipment tracking number for your order. Your order is not complete until you receive this email. You can track your order status online by logging in to your account.
Autosport Depot ships with a variety of carriers including, but not limited to UPS and FedEx. We reserve the right to ship with the carrier of our choice as longs as it meets the transit time of the shipping method chosen at checkout. Please allow up to 2 to 3 business days to process the order prior to shipment. SPTW ships from multiple warehouses across the United States, multiple-item orders may not arrive to you at the same time.
Orders cannot be shipped to a PO Box, military APO/FPO or international address.
Items we sell require that the shipping address match the billing address on the credit card that you are using to place the order. This protects you from theft or fraud because the address you enter is verified. Autosport Depot reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.